CTT - Correios de Portugal won two categories in the 2024 edition of the World Post & Parcels Awards, the Oscars of the World Postal Industry. As well as being honoured with these two awards, they were also in the top 3 of the best Postal Operators of the year at international level.

CTT won in the Best Innovation Strategy category with the Smart Sorter project. This is an innovative solution, part of CTT's technological transformation and intensification strategy, which makes it possible to autonomously and quickly manage the allocation of traffic to a given distribution network by defining rules for dividing objects according to the local capacities of the distribution networks. These criteria reflect the suitability of the network for certain traffic characteristics, such as delivery slot, customer, type of delivery point, maximum capacity of the destination, volume and weight of the item, and available resources, thus optimising the installed capacity of the mail and express and parcels distribution networks. CTT was competing with the Spanish company Correos and the Franco-Swiss company Asendia.

The company was also a winner in the Postal Evolution category, which aims to reward the postal organisation that has most profoundly transformed itself, maintaining its relevance and generating growing revenues in an era of sharp decline in mail volumes, accelerated by the COVID-19 pandemic. This award recognises the accelerated diversification of CTT's business, which has made it possible to grow revenues despite the decrease in the weight of mail in total revenues from 69% in 2018 to 35% in 2023, as well as to increase the EBIT margin at the same time as the contribution of mail went from 108% of the total margin in 2018 to 7% in 2023. In this category, CTT was competing with France's La Poste and Correos de Costa Rica.

CTT was also included in the group of the three postal operators of the year, along with the trans-European Nova Post and the Nordic PostNord.

The awards ceremony took place yesterday, 19 June, in Madrid, and was attended by representatives of the postal industry from all over the world. Held annually, the World Post & Parcels Awards have nine categories and aim to recognise the most outstanding projects in the global postal industry.

CTT has been distinguished since 2005, winning several first prizes and honourable mentions.